Privacy Policy

1. Information We Collect

At Giftahub, we prioritize transparency. When you create an account or set up a celebration page, we collect personal information you explicitly provide, including your name, email address, phone number, celebrant profile photo, and banking details required for direct gift payouts.

When supporters interact with your celebration page (by leaving messages, playing games, or sending gifts), we collect transaction identifiers, supporter display names, and optional gifter messages. Automated technical data (such as IP addresses, device types, and browser headers) is also collected to prevent fraud and maintain platform security.

2. How We Use Your Information

We use your information strictly to operate, maintain, and enhance the Giftahub experience. Key purposes include:

• Facilitating instant financial payouts and e-gift purchases through PCI-DSS certified payment processors (e.g., Paystack).
• Displaying celebration pages, customized countdowns, and real-time supporter reaction feeds.
• Sending critical transaction notifications, security alerts, and campaign updates via email and push channels.
• Detecting and mitigating fraudulent activities, unauthorized account access, and abusive conduct.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties under any circumstances.

We share information strictly with essential third-party service providers bound by strict confidentiality contracts, including:

• Payment Gateway Partners: To securely process card transactions and facilitate direct bank disbursements.
• Verified Vendors: Sharing delivery addresses and recipient details only when you claim or purchase physical gifts from merchant stores.
• Infrastructure & Hosting Providers: Secure cloud servers that host our web application and media storage.

4. Data Encryption & Security Standards

Giftahub employs enterprise-grade security protocols. All data in transit is encrypted using modern TLS (Transport Layer Security) encryption. Sensitive user data and banking details are encrypted at rest using industry-standard cryptography. We conduct routine vulnerability scans to protect against unauthorized access.

5. Cookies & Tracking Technologies

We use essential cookies and session tokens to keep you securely signed in and save your active preferences. Analytical cookies help us analyze aggregate site traffic and user flows to optimize performance. You can control or disable cookies through your web browser settings.

6. Your Data Rights (NDPR & GDPR)

Depending on your jurisdiction, you possess the right to:

• Access and request a copy of the personal information stored in your Giftahub account.
• Request corrections to any inaccurate or incomplete data.
• Request the permanent deletion of your account and associated celebration campaigns.
• Withdraw consent for optional marketing communications at any time.